Contact Us

We're here to help! Whether you have a question about your order, need assistance with a return, or want to report a saved life, our support team is ready to assist you.

Common Topics

Order Status & Shipping
After placing your order, you will receive a confirmation email with tracking information once your order ships. Most US orders are delivered within 3–5 business days.

Returns & Refunds
We accept returns within 10 days of receipt. Items must be unopened. Email us your order number to get started.

Free Replacement Warranty
Did your LifeVac save a life? First – congratulations and we're so glad it helped. Contact us and we'll send you a brand new LifeVac free of charge. Please include your name, order number, and a brief description of what happened.

Product Questions
Have a question about how to use LifeVac, or whether it's right for your family? Email us and we'll be happy to help.